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Please refer to our Warranty information and product information before lodging a Service form. Before booking a service call please read through the below.
Please read the following terms and conditions, it is essential you understand that if the product is not faulty or your problem is caused miss use, neglect or another issue not directly related to a defect in the manufacturing process, you may be charged a call out fee ($150) by the service agent.
Service calls that are booked by you for issues that are not covered by in-home warranty will incur a call out charge by the service agent. The warranty terms and conditions explain what is covered by in-home and what is not.